Patron Services Manager

7 Stages seeks a self-motivated, outgoing, highly organized individual to fill its  hourly, part time role of Patron Services Manger. This position will be responsible for box office management, box office operation for performances, patron relations, and individual giving.

Office hours expected to be highly flexible 2-5 hours a week for individual giving in addition to performances.

Performances are typically scheduled Thurs – Sat evenings and Sunday late afternoon and vary throughout the season based on production timing. Rental productions also contract 7 Stages’ Box Office services sporadically as well. These combined typically result in 80 – 100 performances annually and require approx. 3 hours per shift.

Approx. 500 hours total annually.

Primary box office management duties include building performances in Vendini ticketing system for 7 Stages and rental productions, managing database, running box office during performances, managing box office staff for shifts the manager cannot fill, managing volunteer usher program, group sales, compiling and designing playbill, coordinating playbill advertising and managing patron requests over email, phone, and in person. Additional duties to assist marketing as needed.

Primary individual giving duties include database management, patron communication, patron cultivation, creating appeals, creating and implementing giving plans in coordination with leadership, and identifying prospects based on attendance.

Compensation – Hourly $15-$20 based on experience. Opportunities for quick growth to exceed these rates and allotted hours based on performance.

Required:

  • Self-motivated
  • Outgoing
  • Highly organized
  • Remaining calm in high pressure situations
  • Proficiency in basic office software to include Outlook, Excel, Word, and a general understanding of database management.
  • Works well in a team environment as well as individually
  • Attention to detail
  • Friendly
  • Trustworthiness
  • Previous retail/sales experience a plus
  • MailChimp experience a plus
  • WordPress experience a plus
  • Vendini experience a plus

Submit cover letter and resume to Employment@7stages.org. No phone calls please.